March 8, 2010

Compuware Gomez Debuts Industry-first Solutions for Multi-Browser Web Performance Management and Load Testing Mobile and Web Applications

Gomez Platform Upgrade Optimizes Web and Mobile Performance: Detects Issues Caused by Browsers, Devices, Cloud and Third-Party Providers

DETROIT, March 8, 2010 (GLOBE NEWSWIRE) -- Today Gomez, the Web performance division of Compuware Corporation (Nasdaq:CPWR), announced a platform-wide upgrade featuring industry firsts for managing Web performance across multiple browsers and load testing both mobile and Web applications. The upgrade also includes innovations that detect Web performance issues created by cloud and third-party service providers. Together, these new capabilities empower organizations to optimize Web and mobile experiences for all of their end-users, regardless of location, choice of browser or device.

Delivering quality Web and mobile application performance is not just an increasing IT challenge but also a business imperative: research shows that poor Web site performance can drive end-users away, impacting revenues and brand. Today's Web and mobile applications are increasingly composite and rich, comprising more content and functionality (such as advertisements, video, Web analytics and shopping tools) sourced from cloud providers and multiple third-parties. Ultimately, all these components must assemble -- and work -- in the end-user's browser.

The reality, however, is that any one of these third-party objects or services can degrade the overall performance of the application, impacting the end-user experience and jeopardizing online revenue and customer satisfaction. Additionally, the expanding choice of browsers, browser versions and mobile devices further complicates the performance challenge: each browser and device operates differently, creating substantial and often unpredictable performance differences.

"End-user access to business applications over the Web is a mission-critical requirement for success in today's global economy," said Tim Grieser, Program VP of IDC's Enterprise System Management Software program. "The Internet environment requires businesses and IT organizations to deliver fast performance and high availability across a wide variety of geographies, access paths, devices and browsers in order to assure user satisfaction and gain competitive advantage. Web performance monitoring and load testing are key functions for proactively managing application service quality for end-users."

To address these issues, Gomez is today introducing:

The industry's first Web performance management solution that enables synthetic Web performance monitoring on multiple commercial browsers. The new solution records and executes performance tests using Firefox and Internet Explorer test agents across the Gomez global network and on a local PC. This provides an instant comparison of application performance by browser, with granular detail about overall response time, number of connections and sequence of object downloads. This helps developers optimize performance for different browsers and IT operations teams improve troubleshooting.
New features that identify performance issues caused by cloud or third-party service providers such as ad networks, content delivery networks, Web analytics and ecommerce tools.
The industry's first solution that accurately measures the response time of both mobile and Web applications, prior to deployment. Gomez's load testing solution can now test how mobile Web sites, applications and infrastructure perform under load from the "outside-in." The solution generates high-volume mobile load from the cloud to test how mobile Web applications perform under peak traffic and then measure the mobile end-user experience from the "wireless Last Mile." This helps mobile and IT teams test the breaking point of mobile infrastructures as well as monitor the impact of load on response times and availability for mobile end-users. Ultimately, it helps them build and launch new mobile initiatives with confidence.
New capabilities for easily recording and testing the performance of smartphone applications, enabling IT and development teams to accelerate the identification and resolution of smartphone application performance and availability problems.

"As applications are increasingly built from multiple third-party components and accessed via an expanding choice of browsers and mobile devices, preventing and resolving Web performance problems becomes exponentially greater and more time-consuming," said Imad Mouline, CTO, Gomez division. "The upgraded Gomez platform addresses all these issues, helping businesses spend less time troubleshooting and more time delivering great Web and mobile experiences."

All solutions in the Gomez platform-wide upgrade are generally available today on a subscription basis.

Gomez, the Web performance division of Compuware, provides the industry's leading solutions for optimizing the performance, availability, and quality of Web and mobile applications. The on-demand Gomez platform integrates solutions for Web load testing, Web performance management, Web cross-browser testing, and Web performance business analysis that test and measure Web and mobile applications from the "outside-in" – across all users, browsers, devices, and geographies – using a global network of over 100,000 locations. When combined with Compuware Vantage, Gomez offers the industry's only solution for optimizing application performance across the Enterprise and the Internet. Over 2,500 customers worldwide, ranging from small companies to large enterprises – including 12 of the top 20 most visited U.S. Web sites – use Gomez solutions to increase revenue, build brand loyalty, and decrease costs.

Compuware Corporation

Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading organizations around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

The Compuware logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=5950

CONTACT:  Compuware Corporation
          Gomez Division
          Press Contact
          Samantha McGarry
            781-778-2783
            smcgarry@gomez.com
          For Sales and Marketing Information
          Gomez Division
            877-372-6732
          www.gomez.com
          10 Maguire Road, Lexington MA 02421

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